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As part of an endeavor to better assist customers, Windstream and astrabal service have created this forum where you may request assistance directly from Windstream's Customer Care team. This is a SECURE area for member-to-tech communication. DSLR members with full read and post access may use the forum. ONLY approved Windstream techs are allowed access to this forum and will work to solve customer issues to the best of their ability. Questions about this forum should be directed to the forum moderator. NOTE: You may post 24 hours 7 days a week. HOURS OF ASSISTANCE: Windstream Techs are present and available Monday - Friday during the hours of 9:00 a.m. - 6:00 p.m. Eastern Standard Time.
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Group: All, Connectivity, Customer Service, Email, Billing, Slow speeds
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TopicGroupReplies/uniqsLast Post
topicCan you check on my DSL order? by jspitz-13th Nov 09:43PM
topicFiber Availability ( 1 2 ) by compuwiz193736/19compuwiz1937 : 13th Nov 09:36PM
topic Attainable rate deminished again on 1 pair of bonded ADSL2+ by GranvilleTomSlow+speeds13/4GranvilleTom : 13th Nov 10:57AM
topic New modem? by Jackal1Customer+Service9/3sharon_z : 13th Nov 10:27AM
topic Update request on CAF2 in my area ( 1 2 ) by MaineiacSlow+speeds47/77sharon_z : 13th Nov 10:25AM
topic DSL Connection Resetting Constantly by swysockiConnectivity26/3sharon_z : 13th Nov 10:22AM
topic Paying for Solo Internet Speed 25 mbps down / 1.5 mbps up, by prawlings1Slow+speeds8/4sharon_z : 9th Nov 04:16PM
topicLike this for a week ( 1 2 3 4 ) by PariahInIowa97/85PariahInIowa : 9th Nov 10:36AM
topic incorrect speed provisioning by bcruzeCustomer+Service6/3sharon_z : 9th Nov 08:40AM
topic Windstream seems to be throttling connection by Prodious7Slow+speeds3/4sharon_z : 8th Nov 12:49PM
topic 2nd Line of bonded pair down by mr_grinsConnectivity29/17sharon_z : 8th Nov 12:44PM
topic Service Availability / Current Service Provisioning by silverws6taCustomer+Service19/8sharon_z : 8th Nov 10:58AM
topic Windstream seems to be throttling connection ( 1 2 ) by BodybaggerSlow+speeds39/4sharon_z : 8th Nov 09:43AM
topic DSL not bonding/bonding light flashing by jmjknrConnectivity14/3jmjknr : 8th Nov 09:43AM
topic Actiontec GT784WN Modem/Router by diyrobConnectivity6/2sharon_z : 6th Nov 12:50PM
topic speeds availability by bcruzeConnectivity5/3sharon_z : 6th Nov 09:56AM
topicWould Kinetic make a difference for me? by Blarghinston11/3sharon_z : 3rd Nov 03:34PM
topicUpgrade to 100mbps by DEWBUG1113/2patricia_m : 3rd Nov 01:18PM
topicLine replacement by marbles908/3patricia_m : 2nd Nov 10:26AM
topic found out from customer support account had problems by Prodious7Customer+Service4/2sharon_z : 2nd Nov 09:14AM
topic Looking for any available or planned upgrades by KorbenD1Customer+Service6/17sharon_z : 1st Nov 01:47PM
topicI'd like to upgrade to Premium Plus Kinetic Internet 75MBS by John305498/7sharon_z : 31st Oct 12:36PM
topic Cannot connect since 9/20 by JoeS2Connectivity29/5sharon_z : 31st Oct 11:57AM
topic Can't Change Password Due To Website Problem by prawlings1Email1sharon_z : 31st Oct 11:16AM
topicNew order questions and issues by htech00719/30sharon_z : 30th Oct 02:58PM
topic Fiber availability by IsshConnectivity5/3Issh : 30th Oct 02:13PM
topic More Info About My Problems by AZinOHConnectivity-/3AZinOH : 29th Oct 12:20PM
topic Switch to new fiber hut? by Jackal1Connectivity11/11Jackal1 : 27th Oct 08:21PM
topic Future Fiber Plans by msheltonConnectivity4/2sharon_z : 27th Oct 09:58AM
topicRE: Need advice; Making a post about my speeds here by stevemc18/3sharon_z : 27th Oct 08:53AM
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